Who we are
Heritage Heaven is a sanitary, bathware and hardware dealer based at Khandwa Road, Khargone, MP 451001, India. You can reach us at info@heritageheaven.net or +91 98264 99778.
What we collect
When you use our website or contact us, we may collect:
- Contact form submissions — your name, phone number, email (optional) and message.
- WhatsApp messages you initiate — the phone number and content you send us.
- Basic analytics — page views, device type, referring page. This data is aggregated and does not personally identify you.
How we use it
- To respond to your enquiries, share catalogues and quote pricing.
- To follow up on projects, orders and after-sale support.
- To improve our website, product range and service.
Sharing
We never sell your information. We share enquiry details with a brand principal (for example, Astral or Godrej) only when it's directly needed to fulfil your request — such as arranging a replacement or specialized quotation.
Retention
Enquiries are retained for up to 24 months from the last interaction and then deleted, unless a longer period is required for warranty or legal reasons.
Your rights
You can request access to, correction of, or deletion of your data at any time by emailing info@heritageheaven.net. We'll respond within a reasonable time.
Cookies
We use minimal cookies — essentially just to remember your language preference and keep the site working. We do not use advertising cookies.
Updates
We may update this policy occasionally. The date at the top always reflects the most recent version. Material changes will be highlighted on this page.
Contact
Questions about this policy? Write to us at info@heritageheaven.net.